Innago pricing and fees: what “free” actually means
Innago markets itself as free property-management software for landlords, but “free” describes the landlord subscription—not every transaction around the rental. The useful question is who pays which fee and how that changes as a portfolio grows.
Research standard: plan and pricing details are checked against vendor-published sources. When exact portfolio pricing is not public, we label it quote-dependent rather than inventing a number. See our methodology.
Affiliate disclosure: we may earn a commission from Innago through certain links, at no additional cost to you. Affiliate relationships do not determine our rankings or conclusions. Learn more.
Innago pricing at a glance
| Cost item | Current published structure | Who normally pays? |
|---|---|---|
| Landlord software subscription | $0/month | Landlord pays $0 |
| Setup / contract | No setup fee; no contract | — |
| ACH rent payment | $2 per transaction | Tenant by default; landlord can absorb |
| Credit / debit card payment | 2.99% per transaction | Tenant by default; landlord can absorb |
| Tenant screening | About $30–$35 per applicant | Applicant by default |
| Income verification | $10 add-on to screening | Applicant |
Pricing is a dated research snapshot reviewed October 7, 2026. Vendor fees can change. Always verify the current amount shown inside Innago before passing a fee to an applicant or tenant.
Is Innago really free for landlords?
For the base software subscription, yes: Innago’s current pricing page states no monthly fee, setup fee or contract. That is materially different from a “free trial” or a plan that becomes paid after a unit limit.
The trade-off is the fee model around payments and screening. In the default model, tenants or applicants pay those charges. A landlord who chooses to cover them can turn a $0 subscription into a real operating cost.
What Innago costs at 10, 25, 50 and 100 units
| Portfolio | Landlord subscription | If landlord absorbs one ACH fee per unit/month* | Annual ACH scenario* |
|---|---|---|---|
| 10 units | $0 | $20/mo | $240/yr |
| 25 units | $0 | $50/mo | $600/yr |
| 50 units | $0 | $100/mo | $1,200/yr |
| 100 units | $0 | $200/mo | $2,400/yr |
Affiliate disclosure: we may earn a commission from Innago through certain links, at no additional cost to you. Affiliate relationships do not determine our rankings or conclusions. Learn more.
*Illustrative scenario only: every unit makes exactly one ACH rent payment per month and the landlord chooses to absorb the currently published $2 fee. It is not Innago’s default landlord cost and does not include vacancies, split payments, card use or screening.
Where Innago’s fee model is strongest
- Landlords who want a predictable $0 software subscription: unit growth does not automatically raise the base platform fee.
- Operators comfortable with tenant-paid transaction fees: the landlord can keep software overhead very low.
- Landlords who want to test a full workflow before committing to a paid platform: listings, applications, screening, payments, leases, maintenance and reporting are part of the broader product.
Where “free” can become misleading
The monthly subscription is only one cost layer. If you absorb payment fees, screen a large number of applicants yourself, or need other paid services around the workflow, your effective cost can rise. The right comparison is therefore subscription + payment economics + applicant costs + your own labor.
For example, a 50-unit landlord who absorbs one ACH fee per occupied unit every month would spend about $1,200 per year under the simple scenario above—even though the software subscription remains $0. That can still be inexpensive relative to many paid platforms, but it is not literally costless.
Innago vs flat-price and per-unit software
Innago is a useful benchmark because it removes the base subscription. Compare that with a flat-price product such as RentRedi, where the subscription stays fixed as units grow, and with per-unit products such as Hemlane Basic, where the software cost increases with portfolio size.
See RentRedi vs Innago, Hemlane vs Innago and our no-per-unit pricing guide for the different cost structures.
Who should shortlist Innago?
Affiliate link: we may earn a commission if you become an eligible Innago customer through this link, at no additional cost to you. Affiliate relationships do not determine our conclusions. Learn more.
Also compare: Buildium vs Innago and when free software stops being free.
Official sources
- Innago pricing
- Innago 2026 TurboTenant alternatives article (current payment and screening fee examples)
- Innago tenant screening
- Innago income verification
Pricing reviewed October 7, 2026.
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